HELP CENTER
You Asked, We Answered
HOW DO I PLACE MY ORDER? AND WHAT IS THE MINIMUM ORDER AMOUNT?
To place an order after browsing through our website or catalogue, please email us with your order at nubeauty99@gmail.com.
There are no minimum orders. However orders over R850 will be shipped for free to Main City Centers (South Africa Only).
WHICH COUNTRIES DO YOU SHIP TO?
We ship worldwide. Collection from our offices is permitted on arrangement only.
We outsource the courier service, you are therefore welcome to suggest a courier company of your choice.Â
All courier fees are NOT included in the product price, the courier fees are calculated seperately.
We charge R74* for courier nationwide depending on your loaction (Main City Centers).
Free shipping to Table-view area.
DO YOU ACCEPT RETURNS?
Yes we do, T&Cs apply. Please click on the learn more button above to understand our returns and refunds policy.
HOW DO I TRACK MY PARCEL?
As soon as your order is ready for dispatch, we will send you a tracking number for your parcel and the courier company name.
HOW LONG WILL MY ORDER TAKE TO REACH ME?
Your order will reach you within 1-5 business days from day of placing your order.
No orders will be dispatched before payment clear in our account.
To fast-track the dispatch for your order, send us your proof of payment to nubeauty99@gmail.com.
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HOW DOÂ I PAY FOR MY ORDER?
We accept COD (selected areas), Cash Deposit, EFTs.
Please always send your proof of payment to nubeauty99@gmail.com, to fast-track the dispatch of your order.
Banking details:
First National Bank
Acc name Charlene Lazare
Acc #: 62612982448
Branch Code: 203809